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ckho@richfieldsplastics.com
 
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FAQs For General

  1. Is Richfields a Chinese company?
  2. How many years has Richfields been in business?
  3. What is the core business of Richfields?
  4. Does Richfields accept OEM job?
  5. How many percent of your molds are built for export?
  6. Which countries do you export your molds to the most?
  7. What are the main equipments that you have in your tool shop?
  8. What are the main equipments that you have in your injection molding?
  9. How many tools can you build in a month?
  10. What is the biggest size of tool that you have ever made?
  11. What is the usual lead time for a tool?
  12. What are your payment terms?
  13. Where do you usually buy your mold base?
  14. How many engineers do you have?
  15. What information do we need to provide in order to get a tool quotation?
  16. Will you sign an NDA form?
  17. How is our patent or design protected?
  18. Can you provide client references?
  19. How many people do you have?
  20. What is your sales revenue last year?
  21. What certification do you have?
  22. What are the types of molds you can build?
  23. Can you build hot runner tools?
  24. What hot runner brand do you use?
  25. Does YUDO have international warranty?
  26. How do you usually ship the tools for export?
  27. Can you also provide reference shipping costs to the customer?
  28. Can you recommend shipping company to us?
  29. For manufacturing of injection molded parts, do you have MOQ?
  30. During T1 for tools, do you send sample for confirmation?
  31. Who pays for the freight cost of the samples being shipped to the customer?
  32. How do we send you our payments?
  33. Where can I get more info about your company?
  34. How long does it take to receive a quotation?
  35. What software package do you use?
  36. How long does it take to ship a tool from China to US?
  37. How do we send large design files?
1 Is Richfields a Chinese company?
Richfields is registered in Hong Kong with manufacturing facilities located in Dongguan City, Guangdong Province, China. Owners of Richfields are from The Philippines.
2 How many years has Richfields been in business?
We are on our 15th year; we started August of Year 2000.
3 What is the core business of Richfields?
Mold Making and Injection Molding are the core businesses of Richfields, but we do have equipment we use for secondary processes such as plastic painting, printing, electroplating, hot-stamping, and final assembly.
4 Does Richfields accept OEM job?
Yes, we do accept OEM, as long as they are within our capabilities.
5 How many percent of your molds are built for export?
At present, 80% of our molds are built for export to US, Brazil, Germany, France, Italy, Taiwan, and Japan.
6 Which countries do you export your molds to the most?
Majority of our export tools are export to US.
7 What are the main equipments that you have in your tool shop?
We have 3 CNC machines, 11 EDM machines, 2 wire cut EDM, lathe, milling, and polishing equipment in our tool shop.
8 What are the main equipments that you have in your injection molding?
We have 22 units of injection machines with sizes ranging from 90 tons to 450 tons, CMM for 3D dimension check, 2 painting lines, hot-stamping, pad printing, and silk screen machines
9 How many tools can you build in a month?
15 to 20 tools for average sized tools. It also depends on the complexity of the tool.
10 What is the biggest size of tool that you have ever made?
At present, the biggest tool we made has the mold size: 800mm x 2000mm x 900mm - this is a tool for a car bumper
11 What is the usual lead time for a tool?
Depending on the complexity and size of the tool, but for standard size and standard design tool, the lead time is 30 to 35 days. Please note that lead time starts from the time the customer confirms the mold layout up to T1 date.
12 What are your payment terms?
Our payment terms as follows: 50% deposit upon issuance of Purchase Order (PO), and 50% balance after sample confirmation, or after we present shipping documents to the customer.
13 Where do you usually buy your mold base?
Unless customer specifies otherwise, we usually purchase from LKM, this is the largest mold base manufacturer in China.
14 How many engineers do you have?
We have 10 Engineers at present.
15 What information do we need to provide in order to get a tool quotation?
We need at least: 2D or 3D file of the part, mold requirement (such as number of cavities, required mold material if any, required gating system if any),  and plastic material to be used.

Additional information (but are not necessarily needed) would be if mold is to be used for export or is it to stay in China, and production quantity.
16 Will you sign an NDA form?
Yes, we sign NDA form upon review of said form by Richfields authorized personnel.
17 How is our patent or design protected?
We are a Hong Kong company and we strictly follow the rules in Hong Kong law and regulations. We’ll gladly provide you with client references so you can know more about our company, and our service quality.
18 Can you provide client references?
Yes, we can provide references for customers from US, Italy, UK, Brazil, Russia, France.
19 How many people do you have?
Richfields currently employs 200 staff.
20 What is your sales revenue last year?
Sales revenue for year 2009 was at US$ 2.57 Million.
21 What certification do you have?
Richfields is ISO9001 certified.
22 What are the types of molds you can build?
Richfields can build a wide range of mold types, including: Multi-cavity or high cavitation tool, multi-insert, insert molding, mold with hot runner system, over-molding, tools with multi-slides, unscrewing molds, and large tools for: car bumper, containers, and tables and chairs.
23 Can you build hot runner tools?
Yes, Richfields can build hot runner tools.
24 What hot runner brand do you use?
YUDO hot runner system is used most of the time.
25 Does YUDO have international warranty?
Yes, YUDO hot runner has international warranty.
26 How do you usually ship the tools for export?
Usually Richfields tools are shipped by sea, since air freight costs are more expensive. However, this would depend on customer’s lead time requirements. If they need the tool to be in their dock sooner, we would be instructed to do air shipment.
27 Can you also provide reference shipping costs to the customer?
Yes, we have ready forwarder who can quote shipping costs, both for air and sea shipments.
28 Can you recommend shipping company to us?
Yes
29 For manufacturing of injection molded parts, do you have MOQ?
No, there is no MOQ, but it is one of the industry standards that when you order the lower quantity, the per piece cost is higher.
30 During T1 for tools, do you send sample for confirmation?
Yes, normally we ship 5 pieces of samples for free.
31 Who pays for the freight cost of the samples being shipped to the customer?
The customer pays for the shipping cost, usually customer’s account number with FEDEX, UPS or DHL is given to us, so we can charge the courier cost to the customer.
32 How do we send you our payments?
Please pay us through wire transfer, we will provide you with our bank information in Hong Kong.
33 Where can I get more info about your company?
For more information, please email us at ckho@richfieldsplastics.com or give us a call at +86-130-58533382.
34 How long does it take to receive a quotation?
Quotation lead times vary depending on the product complexity. Simpler products manufactured in the U.S. will require 1-3 days to quote. More complicated projects like OEM projects will take one to two weeks
35 What software package do you use?
Richfields uses PRO-E or Solid works
36 How long does it take to ship a tool from China to US?
It takes around 40 days, including local land transportation.
37 How do we send large design files?
We have an FTP site where you can upload the files. Please email us at ckho@richfieldsplastics.com to get our FTP site and access procedures.
 
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